Terms of Service

You must be at least 13 to create a self-service account and must provide accurate registration information. A parent or legal guardian may create a parent-managed child account through the family dashboard. That flow records the adult's confirmation that they have authority to do so and their acknowledgment of the Privacy Policy and these terms. Where local law requires a further step to verify a parent, we may ask for it before the account can be used.

OHM School is a supplemental learning tool, not a school, accredited institution, emergency service, or substitute for qualified parent, guardian, or professional advice. AI-generated content can be incomplete or wrong. Users should verify important information and seek help from a parent, guardian, or trusted adult when appropriate.

Do not misuse the service, probe or bypass security controls, submit unlawful or harmful content, interfere with other users, automate abusive traffic, impersonate another person, or use the service to violate intellectual-property or privacy rights.

You are responsible for account security and activity under your account. You retain rights in content you submit and give OHM School permission to process it only as needed to operate, secure, and improve the service. Course availability and features may change.

Every student can use OHM School on the free plan. OHM Pro and OHM Pro+ are paid plans for a student that add monthly allowances of AI tutor messages and course credits, and further features described on the pricing page. A student's plan can be chosen and paid for by a linked parent or guardian, or by a student aged 13 or older from their own account. A student under 18 who buys their own plan confirms that a parent or guardian has agreed to it, and that parent or guardian is responsible for the payment. A child under 13 has an account a parent created, and only that parent can buy their plan. Course creator credit packs are bought by the adult who holds that account. Family Pro, one plan a parent buys for their children, is covered in its own section below.

Paid plans renew automatically, monthly or yearly as chosen, until cancelled. You can cancel at any time from the Plans page; the plan stays until the end of the period already paid for and is not charged again. Moving to a bigger plan takes effect at once and charges the prorated difference; moving to a smaller one is credited against later bills. Allowances refresh each month, including on yearly plans, and unused messages or credits do not carry over to the next month.

Course creator credits are bought in one-off packs, do not expire, have no cash value and cannot be transferred. A course that could not be fully written returns its credits. Except where the law requires otherwise, payments for periods or credits already used are not refunded; if you believe you were charged in error, contact support@ohmschool.org.

Payments are processed by our payment provider, Stripe; OHM School never receives full card numbers. Prices are in US dollars. Where we are required to collect sales tax, it is shown on the checkout page before you pay. If a renewal payment fails, the plan keeps working while the payment is retried and then returns to the free plan. We may change prices for future periods with advance notice; a change never applies to a period already paid for.

Family Pro is a paid plan that a parent or guardian buys for children linked to their account. Each child who holds a seat gets OHM Pro on their own account, with their own allowances, for as long as they hold it. The price covers up to 2 children, and each further child is an extra seat, up to 8 children in all; prices are on the pricing page. Only the parent or guardian who pays can change the plan, and they are responsible for its payments. The terms in “Plans and payments” apply to Family Pro, along with the terms here.

A child can take a seat only if the parent or guardian may buy a plan for them and any parental consent we require is in place. A child cannot hold a seat in two families at once. A child whose OHM Pro plan is paid for from another account can join once that plan is set not to renew, and a child on OHM Pro+ can join once it has been cancelled. If you already pay for a child's own OHM Pro plan, it ends when they take a seat, and its unused time becomes credit on your Family Pro bills.

Adding and removing children. Adding a child into a seat already paid for this period costs nothing today. Adding a child beyond your paid seats charges your card straight away for the rest of the current period, and the amount is shown before you confirm; if the card does not pay, nothing changes. Later bills include that seat for as long as it is needed. Removing a child does not give a refund: the period is paid for, so the seat stays open for another child until the period ends, and your next bill drops if the seat is no longer needed. The same applies in the rare case that a seat cannot be given to a child after you have paid for it, except where the law requires otherwise or you were charged in error, in which case contact support@ohmschool.org.

Limits on changing children. Family Pro is for your own children, not for sharing seats around. After a plan's first 14 days, the number of different children who may hold a seat in one monthly allowance period is your paid seats plus 2. Across the plan, the allowances used in a month cannot go above one OHM Pro allowance for each paid seat, which only matters if a seat passes to another child during the month. A child who leaves one family's plan by choice, or because they were removed or unlinked, must wait 30 days before joining another family's plan; a plan that simply ended does not cause a wait.

When a seat or the plan ends. A seat ends when the child is unlinked from you, when parental consent is withdrawn, when the child's account is deleted, or when a guardian's access to the child is switched off. A child with their own account can also give up their seat from their Plan page; a child whose account a parent created cannot. The parent or guardian who pays is told when a seat ends this way. A child whose account is only switched off keeps their seat.

If you cancel, your children keep their seats until the end of the period already paid for. If a renewal payment fails, seats keep working for up to 14 days while the payment is retried, and then the plan ends. A payment that is refunded in full or lost in a dispute can end the plan straight away. Deleting the account that pays cancels the plan straight away. When a plan ends, its children move to the free plan, and their learning is kept.

We may restrict or terminate access for abuse, security risk, legal requirements, or material violation of these terms. You may stop using the service at any time and can permanently delete your account from your profile. Deleting an account cancels any plan it pays for or receives, straight away, except that deleting a child's account in Family Pro ends only that child's seat; unused credits are not refunded on deletion. A parent may withdraw authorization for a managed child, which disables access immediately; deleting the retained child account and learning data is a separate confirmed action.

The service is provided on an as-available basis without guarantees that every feature or generated answer will be error-free. To the extent allowed by applicable law, OHM School is not liable for indirect, incidental, special, or consequential losses arising from use of the service.

The Privacy Policy explains data practices. We may update these terms as the service changes; continued use after a material update means acceptance of the revised terms where permitted by law.